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Opening Hours
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We are open again

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Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Contact

Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +497822 860 566 5
Email: camp-resort@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

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Best conditions and largest choice.

 

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Pure joy: An unforgettable stay or a relaxing wellness treatment

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Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Only available in our online shop: The Europa-Park & Rulantica merchandise!

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The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Wellness Behandlung Hamam im Hotel "Santa Isabel"

Treatments

In our three wellness & spa areas

Let yourself be pampered by our wellness & spa team! Choose from over 30 different treatments and find your individual feel-good moment. With us, you and your relaxation are our priority. 

We recommend that our overnight guests book the desired wellness treatment together with their room reservation or to call us before arrival to agree on your desired date.

We are here for you

Via email: wellness [at] europapark.de

Via phone: +49 7822 860 553 0

Fax: 0049 7822 860-5531 

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The Wellness & Spa areas 'Santa Isabel' and 'Colosseo' are open for wellness treatments. Day spa is not possible until further notice. The Wellness & Spa area 'Bell Rock' remains closed until further notice.
The sauna areas are open for hotel guests. Hot infusions are currently suspended.

Access to the wellness & spa areas 'Santa Isabel' and 'Colosseo' is only possible under certain circumstances. Please urgently inform yourself about all relevant details prior to your visit. 

To the requirements

Treatment in your favourite hotel?

Pool im Erdgeschoss des Hotels Santa Isabel

Wellness & Spa 'Santa Isabel'

A feel-good universe at the monastery

  • Located on the 5th floor of Hotel ‘Santa Isabel’
  • We welcome both hotel guests and day visitors to enjoy our indulgent treatments. 
  • Opening hours: daily from 10am to 9pm
Paar in Sauna Hotel Colosseo

Wellness & Spa 'Colosseo'

Feel like Caesar and Cleopatra

  • Directly in the Coliseum arch
  • We welcome both hotel guests and day visitors to enjoy our indulgent treatments.
  • Opening times: daily from 10am to 7pm
Blick durchs Fenster der Sauna Bell Rock

Wellness & Spa 'Bell Rock'

Get more relaxation out of everyday life

  • At fitness & spa New England
  • We invite all hotel guests to enjoy our indulgent treatments.
  • The wellness & spa 'Bell Rock' will remain closed until further notice.

General Information

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For questions, we are happy to assist

Via email: wellness [at] europapark.de

Via phone: +49 (0) 7822 860-5530

Fax: 0049 7822 860-5531

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Happy Hour: Monday to Thursday, noon until 4pm: 10% discount on all treatments during these times (Please note that this does not apply on public holidays.)
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Leaf through our wellness brochure and let the wellness dream begin.

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Or get an overview of the different areas:

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Day visitors who book a pamper treatment from €60¹ per person, also have access to the sauna area.
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Ask for a guest loyalty card. After the 10th treatment, we will pamper you with a relaxing back massage (25 min) free of charge.

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Cancellations: If you cannot attend an appointment, please inform us by 12pm noon on the day before your appointment at the latest. In the event of later cancellations, we reserve the right to charge you 80% of the treatment. This also applies to bookings using vouchers.

Prices valid until the start of the 2021 season. The durations given include the rest periods.

Spa Etiquette

General

The Wellness & Spa areas in the Europa-Park hotels are places of peace and relaxation for body, mind and soul. In order to ensure a relaxing atmosphere, we would kindly ask all spa visitors to keep noise levels to an absolute minimum. Use your time in the Wellness & Spa area to thoroughly relax. The use of mobile phones is not allowed in either the relaxation or sauna areas. Smoking is not permitted in any part of the Wellness & Spa areas. Guests must be aged 18+ to use the sauna areas.

Before the Treatment
Well prepared for a pampering

Drinking
If you have booked a massage or a body treatment, or if you are using one of our sauna areas, please ensure that you drink enough water or tea beforehand. A balanced level of water will maximise your body’s ability to benefit from the detoxifying effects of our treatments.

Eating
Do not begin your spa experience when you are hungry or immediately after eating. Avoid heavy meals at least one hour before the start of your treatment.

Communication
Just the way you like it

Speak to our staff. Not all your wishes can be anticipated if you do not mention them. Your therapist will ask about your particular wishes before and during the treatment. The right music, the best oil or the desired room temperature are only a few things that will make your stay a perfect experience. Please be sure to inform our employee if you are pregnant, suffer from high blood pressure or if you may have a heart condition or health problems of any kind or other physical restrictions. This will ensure that you can enjoy your visit to the full!

Clothing
Feel comfortable!

If you have booked a treatment, bath robes, bathing shoes and towels will be provided for you. Lockers are available for your clothing. You are perfectly welcome, however, to come to the spa directly with the bath robe from your room. We recommend arriving for your treatment without make-up. If you have booked a facial or body treatment, we kindly ask you to remove jewellery and outer garments. Please keep your under garments on. For some treatments, your therapist will provide you with disposable undergarments. For your comfort, the parts of the body not involved in the massage will be kept warm under a sheet or towel. Our sauna areas are nudist areas. We kindly ask you to cover your body when using the spa corridors and the quiet areas.

After the Treatment
To prolong your sense of relaxation

Don't rush:
Breathe deeply and leave all your thoughts, worries and problems behind. Soak up the ambiance for a lasting respite from everyday cares, whether you choose to enjoy our sauna facilities or pool areas or to work up a sweat with one of our fitness options.

Be sun conscious:
Your skin is more vulnerable to UV light after a body scrub or oil massage. Please protect your skin from sunlight after a treatment.
 

Excellent relaxation

The exceptional comfort and highest quality in the wellness area, the Europa-Park hotels have been rated with 5 out of 5 possible stars by Wellness Stars Germany GmbH.

Current information

You require proof of authorisation for you visit of the Europa-Park Resort.