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Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +497822 860 566 5
Email: camp-resort@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

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Pure joy: An unforgettable stay or a relaxing wellness treatment

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Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Hotel Santa Isabel, Hotel Castillo Alcazar und Hotel El Andaluz

Award-winning overnight stays

The latest awards

Our six themed hotels, the Camp Resort and Europa-Park Camping offer unique overnight stays for the whole family - here, dreams come true. A wide range of awards confirm our success.

Übersicht über die Hotels "Bell Rock", "Colosseo", "El Andaluz", "Castillo Alcazar" und "Santa Isabel"

Germany's most innovative companies

February 2021

With the highest possible mark, 5 out of 5 stars, the business magazine 'Capital' in cooperation with data and analysis institute 'Statistica' has distinguished the themed hotels of Europa-Park. More than 3,200 industry experts in management rolls have been polled for the study. Central aspects of the study were the areas of Product and service, Processes and Company culture.

Solar modules, thermal power stations, air water heat pumps and water saving fittings - these innovative technologies actively help to reduce the CO2 emission of the themed hotels. On top of that, guests can use digital technologies in the form of the Europa-Park Hotel app to make their stay even more convenient by booking, for example, a table in one of the restaurants or a wellness treatment with their smartphone.

Dehoga Logo Umweltcheck

DEHOGA Environment Check Gold

2018 - 2022

The DEHOGA Environment Check is a trademark for committed  protection of the environment in the hospitality industry and awards companies combining ecology and economy. The Europa-Park hotels have been awarded Gold status, the highest level.

Logo mit einem bunten Löwenkopf und der Aufschrift "Landeswettbewerb familien-ferien Preisträger gültig bis 2024"

Family Holidays

2012 - 2024

Family Holidays with the Quality Seal
The Europa-Park Theme Park and Resort has been recognised in the county-wide competition 'family-ferien' (family holidays).

Wellness Stars Auszeichnung 2024

Wellness Stars Resort

2010 - 2024

For exceptional comfort and service in the wellness area, the Europa-Park hotels have been awarded five out of five stars during the certification by the Wellness Start Germany GmbH.

Family Cup Award 2020

Family Cup

2008 - 2020

At the beginning of 2021, the travel website meintophotel.de hosted the 'Family Cup' awards  the best family hotels in the German speaking area for the 13th time. The expert jury which chooses the winners in five categories, is made up of editor in chief of trade magazine 'Tophotel', experienced industry journalists and experts.

Category: Rooms

In the years 2008, 2010, 2011, 2013-2016, 2018 and 2019, one of the Europa-Park hotels also secured a 1. or 2. place in the TopHotel Family Cup; among them the 2018 victory for the 4* superior hotel 'Bell Rock' in the 'Rooms' category. 

parkscout award plus europa-park

Parkscout Plus Award

October 2020

The Parkscout Plus Award has been presented by the specialist magazine ‘parkscout’ since 2017. The leading companies in the leisure industry in Europe are awarded prizes in a total of 15 categories.

Category: Europe's best themed hotel

  • The 4* superior hotel ‘Bell Rock’ is named ‘Europe's best themed hotel’!
Thomas Mack erhält den FIZZZ Award

FIZZZ Awards 2020

September 2020

On 21. September 2020, Thomas Mack was named 'Most Successful Restaurateur of the Year' as part of the 'FIZZZ Awards 2020'. In their statement, the editors of the industry magazine FIZZZ paid particular tribute to the innovative strength of the managing partner of Europa-Park: "He is a game changer when it comes to park gastronomy and sets a benchmark far beyond Germany's borders."

With this award, the committee rewards the outstanding performance of the qualified hotelier and the high quality in the over 100 Europa-Park restaurants, the water world Rulantica and the six park-owned hotels.

The 'FIZZZ Awards' have been given out for over 20 years, each year recognising the best restaurants in Germany and providing information about the current trends in the industry.

DZT - Deutsche Zentrale für Tourismus

The most popular holiday destinations 2019/2020

September 2020

The German National Tourist Board (DZT) asks international guests every year about their favourite sights, buildings and places of natural beauty in Germany. Over 13,000 people voted for their favourite in 2019/2020 - and chose Europa-Park in 2nd place.

hotelier des jahres europa-park

Hotelier of the year

February 2020

Thomas, Michael and Ann-Kathrin Mack, co-partners of Europa-Park in Rust, have been awarded the renowned industry award 'Hotelier of the Year', on 3rd February 2020 in Berlin.

Thomas, Michael and Ann-Kathrin are the eighth generation of entrepreneurial family Mack and are responsible for the largest expansion in the 240-year long company history: The museum hotel 'Krønasår' and the water world Rulantica. The resort extension with an investment of approx. 200 million Euros has been completed on schedule last year and has led Europa-Park into a new era.

Chairman of the jury, Rolf Westermann, editor in chief of ahgz magazine, constituted the decision: 'The eighth generation of the Mack family has set the course for the next decades by investing around 200 million Euros. It requires vision and bravery to take that kind of entrepreneurial risk'.

2000

In 2000, Roland Mack, co-owner of Europa-Park in Rust, has been awarded the prestigious 'Hotelier of the Year' industry award in Berlin.

Het Land van ANWB Award

ANWB Award

January 2020

In January 2020, Europa-Park has received the award for 'Best excursion destination outside the Netherlands' for the second time. Members of the Dutch AA (A.N.W.B.) gave Europa-Park the highest marks out of all excursion destinations in Europe.

Travellers Choice 2020

Travellers' Choice Award

2012 - 2020

Each year since 2002, TripAdvisor, the world's largest travel website, presents the Travellers' Choice Awards for the most popular hotels and theme parks.

Travellers' Choice Award Hotel Resort

Once again, four themed hotels ranked among the German Top 10 in the Family category.

  • The 4* superior hotel 'Bell Rock' once more made the podium with a third place
  • The 4* superior hotel 'Colosseo' managed to bring home a strong 4th place
  • A great 7th and 8th place were secured by the two 4* hotels 'El Andaluz' and 'Castillo Alcazar'
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Viabono

since 2019

The 4* superior hotel 'Krønasår' holds the Viabono® distinction, confirming a particularly environmentally friendly way of operating and the fulfilment of the Viabono® quality concept. In the process, operating numbers regarding end energy, CO2, water and waste are being assessed and analysed.
 

landes guetesiegel europa-park

State Seal of Quality

November 2018

Together with the German Hotel and Restaurant Association (DEHOGA), Tourismus Marketing GmbH Baden-Württemberg has been awarding the State Seal of Quality for 20 years. This is valid for three years and will only be awarded if strict criteria are met. Europa-Park has been awarded the State Seal of Quality in three categories:

  • 'Theme Parks and Pools'
  • 'Accommodation outside of distinguished locations'
  • 'Restaurants'

 

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Current information

You require proof of authorisation for you visit of the Europa-Park Resort.