Dear guests and friends of the Europa-Park Theme Park and Resort,
Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.
A comprehensive hygiene concept as well as numerous measures to minimise the risk of infection guarantee safe leisure fun across the entire Europa-Park Theme Park and Resort. We are working closely with experts, authorities and politicians in order to achieve the best possible protection.
Your Mack Family
Water World Rulantica
Europa-Park hotels, Camp Resort & Camping
|Hotel restaurants & bars
All information about the hotel restaurants & bars.
|Wellness & beauty
Treat yourself to a little break and let us pamper you.
To wellness & beauty
|Events & evening cinema
All information to re-book tickets you have already purchased.
All information about the VR centre
Guests who have purchased an entry or event ticket for the closing period will receive further information on flexible re-booking options on our information pages and via the corresponding social media channels.
Guests with an overnight stay booking in one of the themed hotels of Europa-Park will be informed separately via email about their booking options.
Further information is available on the subpages:
The health of visitors and employees has always been the highest priority for the family-owned company behind Europa-Park and Rulantica. Therefore, the rules and regulations of the authorities for handling COVID-19 are strictly adhered to. Guests are also urged to behave in accordance with the respective applicable rules and regulations and to visit Europa-Park and Rulantica only if they are in good health.
To ensure that Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort & Camping can be explored by visitors in a safe and carefree manner, a comprehensive safety and hygiene concept has been introduced. All measures are constantly adapted to current regulations and developments.
Guests who want to enter the Federal Republic of Germany from a European high risk area must - in accordance with the Corona Regulation ‘Entry Quarantine’ (Corona VO EQT) - be able to show a negative test when crossing the border. According to the so-called 24-hour rule of the state of Baden-Württemberg, all guests who come from a European border region and stay for a maximum of 24 hours in Baden-Württemberg are excluded from this.
Border regions are:
Further information on this is available on the website of the state of Baden-Württemberg. Reliable information from the Federal Ministry of Health on the current infection rates and latest developments within Germany and abroad is available on the website of the Robert Koch Institute.
In case a visit to Europa-Park is not possible due to the listed reasons you can re-book your visit for a different date free of charge or have the total amount refunded to an EMOTIONS gift card. In this case please contact our guest service team at gaesteservice [at] europapark.de or call +49 7822 776 688.
If a guest was in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature, visiting Europa-Park is unfortunately not possible.
We have summarised all information for overnight guests on the information page for the themed hotels & Camp Resort.
This information is constantly being updated.
Latest update: 15.04.2021
In special cases please contact our guest service.
We help you with your inquiry in German, English and French. We are available via phone Mondays to Saturdays from 9am until 1pm.
Get in touch:
Phone: +497822 776 688
Email: gaesteservice [at] europapark.de